The Consumer Protection Act 68 of 2008 (CPA) has had a major impact on the way in which suppliers and consumers do business. This publication provides essential commentary to the legislation and case law, highlighting the main issues of consumers protection law from both a business and legal perspective.
Since the first Edition, there have been significant developments in the law relating to consumer protection in South Africa and this has necessitated a complete revision of this first edition.
The authors consider issues relating to conduct and supply, conclusion of agreements, enforcement and redress. New chapters include Proceedings before the Tribunal, Consumer Class Actions and E-commerce to address the growing number of consumers transactions occurring online.
Consumer Protection Law in South Africa Second Edition will greatly assist practitioners, researchers, suppliers, consumers, enforcement institutions, students and regulators in providing an in-depth view of consumer protection law.
Table of contents
CHAPTER_1 - The markets, welfare and regulation
CHAPTER_2 - Overview of the Consumer Protection Act
CHAPTER_3 - The application and scope of the Consumer Protection Act
CHAPTER_4 - The private law framework
CHAPTER_5 - The public law framework
CHAPTER_6 - General regulation of market practices
CHAPTER_7 - Specific regulation of market practices
CHAPTER_8 - Discriminatory practices in the consumer market
CHAPTER_9 - Franchising
CHAPTER_10 - Contracts
CHAPTER_11 - The supply of goods and services
CHAPTER_12 - Product liability and product safety
CHAPTER_13 - The regulatory framework
CHAPTER_14 - Proceedings before the National Consumer Tribunal
CHAPTER_15 - Consumer protection in the courts
CHAPTER_16 - Consumer class actions
CHAPTER_17 - The internet, computers, technology and consumer protection
CHAPTER_18 - Residential tenants
CHAPTER_19 - Housing consumers
CHAPTER_20 - The elderly as consumers
CHAPTER_21 - Life rights
APPENDIX - Consumer Protection Act 68 of 2008
Table of cases
Table of statutes