Information Technology Contracts
Information Technology Contracts is a practical resource for IT transactional legal work.
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Product description
Information Technology Contracts is a practical resource for IT transactional legal work.
This publication is your essential guide to negotiating and entering into specific contracts within the IT industry. Whether you're a legal pro or an IT manager, understanding these contracts is crucial in today's business landscape. With practice notes covering various IT transactions and the agreements involved, this resource is invaluable.
The continued rise in e-commerce, technological innovation, as well as the constant need for businesses to renew, maintain or update existing technology solutions, means this publication will be attractive to businesses, general and IT legal practitioners, as well as in-house legal advisers.
Available in print, ebook and online formats. Online format must be added to a base package - prices vary based on package selected. Select 'Request a quote' and a sales agent will contact you.
Table of contents
CHAPTER_1 - Software development agreements
1.1 - General overview
1.2 - Software development agreements in context
1.3 - Determining the scope of the software development project
1.4 - Describing the services, and the role of specifications
1.5 - The requirement of certainty
1.6 - Acceptance testing
1.7 - Technical warranty periods
1.8 - Delivery and implementation of the software
1.9 - Management of change
1.10 - Intellectual property considerations
1.11 - Milestones and payment mechanisms
CHAPTER_2 - Software licensing
2.1 - Introduction
2.2 - What is a software licence
2.3 - Anatomy of a software licence agreement
2.4 - Software licensing models
2.5 - Licence fee structure
2.6 - Cross-border arrangements and tax considerations
2.7 - Other important clauses
CHAPTER_3 - Maintenance and support (software and hardware)
3.1 - Introduction
3.2 - Types of maintenance
3.3 - Description of the services
3.4 - Exclusions
3.5 - Service levels
3.6 - Source code escrow
3.7 - Term and termination
3.8 - Fees
3.9 - Customer obligations
3.10 - Third-party maintenance providers
3.11 - Other important issues
3.12 - Hardware maintenance
CHAPTER_4 - Outsourcing
4.1 - Setting the scene
4.2 - The decision to outsource
4.3 - A long-term relationship
4.4 - First formal engagement
4.5 - Choosing a contractual structure
4.6 - Describing the services
4.7 - Financial arrangements
4.8 - The requirement of certainty
4.9 - Service levels and service credits
4.10 - Benchmarking
4.11 - Intellectual property rights
4.12 - Data protection
4.13 - Governance
4.14 - Force majeure
4.15 - Breach and termination
4.16 - Exit or disengagement
4.17 - Labour law aspects to consider
4.18 - Regulated outsourcing (financial services)
CHAPTER_5 - Other IT services
5.1 - Introduction
5.2 - Reseller arrangements
5.3 - Consultancy/professional services
5.4 - Hardware procurement
5.5 - System integration
CHAPTER_6 - Online contracts
6.1 - Introduction
6.2 - The needs and the strategic objective of the customer
6.3 - Online contracts: The requirements for a legally binding agreement
CHAPTER_7 - Data protection and privacy in South Africa
7.1 - Introduction
7.2 - The concept of privacy
7.3 - Laws relevant to data privacy and protection
7.4 - The Protection of Personal Information Act
7.5 - Data security
7.6 - A data protection programme: Some steps towards compliance
CHAPTER_8 - Cloud computing agreements
8.1 - Introduction to the cloud computing landscape
8.2 - Preliminary due diligence and selecting the cloud provider
8.3 - Data protection and information management in the cloud
8.4 - Regulating the cloud environment
8.5 - Regulating the relationship between cloud customer and cloud provider
CHAPTER_9 - Regulatory framework for information technology
9.1 - Introduction
9.2 - Current laws and regulations directly applicable to information technology
9.3 - Policies, codes and bills
Appendix A: Draft privacy policy
